About us

UpCycle Technology Foundation

UpCycle Technology Foundation is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

JOB RESPONSIBILITY

- Answer incoming calls and respond to customer inquiries in a professional and timely manner

- Provide information about products and services to callers

- Handle and resolve customer complaints or concerns

- Document all call information according to standard operating procedures

- Identify and escalate priority issues to the appropriate department or supervisor

- Follow up on customer calls when necessary

Qualifications:

- Previous experience in a call center or customer service role is preferred

- Excellent verbal and written communication skills

- Strong problem-solving and decision-making abilities

- Ability to handle high call volumes and work in a fast-paced environment

- Good working knowledge of Adobe, Excel and Word

- Ability to analyze customer needs and provide appropriate solutions

Schedule varies based on your availability. Self-Scheduling is offered.

NOTE: Please make sure you submit your Resume in a file format. And have an active phone number and email address for follow-up.

Job Types: Seasonal/Part-time

Pay: $12.00 - $19.00 per hour

Benefits: • Flexible schedule • Work from home

Education: • High school or equivalent (Preferred)

Experience: • Customer Service: 1 year (Preferred)

Work Remotely: • Yes

Work Location: Multiple Locations

Job Type: Part-time

Pay: $12.00 - $19.00 per hour

Benefits: • Flexible schedule • Work from home

Shift: • Day shift • Night shift

Work Location: Remote Apply Job!