Job Summary

We are seeking a Customer Service Coordinator to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities • Communicate with customers via phone, email, and in person to provide information and assistance • Utilize computerized systems to input and track customer orders and inquiries • Assist with sales inquiries and provide product information • Maintain office organization and assist with administrative tasks • Handle customer complaints and resolve issues promptly • Perform data entry tasks accurately and efficiently • Provide multilingual support when necessary • Support customers with cash handling transactions • Demonstrate excellent phone etiquette at all times

Qualifications • Previous experience in customer service or a related field is preferred • Proficiency in Microsoft Office applications • Strong communication skills both verbal and written • Ability to multitask and prioritize workload effectively • Experience with data entry and maintaining accurate records • Knowledge of customer support practices and procedures

Job Type: Full-time

Pay: $53,862.00 - $60,356.00 per year

Work Location: Remote Apply Job!