Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job

Company: Reynolds and Reynolds

Job description: This is not a remote position.

Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

Responsibilities:

Handle a wide variety of customer inquiries via online chat

Provide accurate information about products and services via online chat

Narrow down on appointment information to schedule appointments

Develop and maintain a knowledge base of the ever-evolving products and services

Capture customer contact information for lead generation and client review

Summarize interactions based on customer needs for client review

Qualifications:

Previous experience in retail customer service or the automotive industry preferred but not necessary

Must be able to type at least 35 WPM, 40 and above preferred

Have a handle on basic internet and window based computer skills

Strong ability to multitask is preferred, gaming experience is helpful

Positive and professional demeanor

Excellent written and verbal communication skills

Ability to adapt to change and enjoy a quick paced work environment

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Requirements: • Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10:00am-6:30pm CST • Must be able to work 5-hour time blocks daily after completing training • Must be able to type at least 35 WPM, 40 and above is preferred • Positive and professional demeanor • Excellent written and verbal communication skills • Ability to adapt to change and enjoy a quick paced work environment • Gaming experience is preferred

Benefits:

At our College Station office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age. Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job

Expected salary:

Location: College Station, TX Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job

Job date: Sat, 03 Jun 2023 23:55:12 GMT

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