Customer Service Specialist - Starting at $20.05 hr - Train On-Site/Home Office Eligible

Part Time Remote - US

Employer Industry: Financial Services

Why consider this job opportunity: - Competitive pay starting at $20.05/hr - Day 1 Health Benefits! - Onsite childcare, fitness center, and medical facility - Flexible work strategies with potential for remote work after training - 401(k) match and tuition reimbursement - Collaborative team environment with a focus on employee growth

What to Expect (Job Responsibilities): - Assist with evaluating and resolving service inquiries from clients across various platforms - Utilize computer systems to complete assigned tasks and address account inquiries - Develop and maintain knowledge of specific groups of products and services - Analyze and identify potential risks while providing solutions that meet client needs - Ensure compliance with applicable laws and regulations while maintaining the firm's reputation

What is Required (Qualifications): - 1-3 years of work experience in a related role - Proficient in Microsoft Office and Windows Operating Systems - Demonstrated experience in solving customer service inquiries - Effective verbal and written communication skills - Ability to work in a fast-paced environment

How to Stand Out (Preferred Qualifications): - Excellent technical and data entry skills, including utilization of a 10-key touchpad - Proven ability to navigate multiple systems and customer service platforms concurrently

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